Confusing Customer Journeys?
Clients need clarity.

Work with me to map your current system and design an exceptional experience.

I turn complexity into simplicity, by expertly crafting detailed journey maps, innovative services, and strategic research.

Glad you’re here.

-Zakir Suleman

Design is about curiosity.

How do we design systems people trust?

How do we overcome Doctor shortages?

How does a Public service innovate?

I organize information, research, and people.

Hi! You can call me Zakir [Zah-keer]. I have a Master’s in Information Science from the University of British Columbia, where I focused on human-centred design. I'm deeply committed to my community, always looking to give back, and passionate about crafting meaningful stories.